Terms & Conditions

By placing an order with E-Liquid World Limited, you hereby agree to the following terms & conditions:

Returns & Refunds

E-Liquid Return Policy

Due to the nature of E-Liquid and various regulations, we can only accept returns on E-Liquid that are returned to us sealed and un-used. Due to personal tastes we cannot refund any purchases should you not like the flavour purchased. If you are trying a new flavour for the first time we would recommend purchasing a single bottle of the flavour to ensure you like it before committing to a larger order.

If you wish to return an unopened E-Liquid to us for any reason then we will only refund the item purchase price and you will be responsible for paying the postage costs to return the item to us.

In the unlikely event that an E-Liquid arrives damaged, please notify us as soon as possible so we can arrange a replacement for you.


Electronic Cigarette Battery Returns Policy

Any battery sold by E-Liquid World Limited either on its one or as part of a starter kit will come with a 14 day guarantee valid from the next working day after the order is marked as "shipped"

Faulty batteries can be returned within this 14 day period for a replacement battery. Any other items received in the starter kit should be retained by the customer i.e CE4 Clearomizer or Charger Cables.


Accessory Items Return Policy

Clearomizers, Atomizer heads, Chargers and Adaptors are only eligible for a refund or replacement if the item is faulty upon arrival. We must be notified of the fault within 7 days following your receipt of the order.

Clearomizers & Atomizer heads are classed as semi-disposable items therefore you should expect to replace these from time to time.


Product Safety and use

E-Liquid World Limited in no way advertise any of our products as a cure to smoking or a cure to addiction of nicotine. The Electronic cigarette delivers nicotine to a person via the e-liquid substance. Nicotine is classed as a poison and is addictive/harmful to your health.  If you suffer from any sort of nicotine addiction or dependency you should consult your GP as an electronic cigarette or any of our other products are not cures or aids for your medical issues. All product use and consumption is done at the customers own risk as per the liability section of the terms and conditions

Legal Information

By placing an order with us you confirm that you at least 18 years of age.

Customers who request delivery to an address outside of the UK do so at their own risk and are responsible for checking whether the importation of Electronic Cigarettes / E-Liquid is permitted into that country / territory.


The customer agrees that it shall defend, indemnify, save and hold E-Liquid World Limited harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fee's asserted against E-Liquid World Limited, it's agents, third parties, manufacturers, customers, directors and employees, that may arise or result from any product or service provided or performed or agreed to be performed or any product sold by customers, its agents, employees or assignees.

The customer agrees to defend, indemnify and hold harmless E-Liquid World Limited against liabilities arising out of [but not limited to; any injury or medical condition to person or persons/property caused by any products/services sold or otherwise distributed in connection with/directly by E-Liquid World Limited, any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party

Limitation of Liability and indemnity

E-Liquid World Limited accept no liability and will not be responsible for any loss, claims, damage, injuries, expense or suffering incurred as a result of any product or services provided by E-Liquid World Limited.

Any compensation or refunds shall be at the discretion of E-Liquid World Limited and shall not exceed the value of the product provided.

This disclaimer also applies to use of information supplied on our website and any information held in our back office systems.

Our Rights

As a company selling goods and/or services we reserve the right to cancel an order or ban a customer at any point in time without reason. 

This is our right as a seller and should be honoured by our customers. From time to time we may make pricing errors on our website.

Please note that we have no obligation to honour these prices in the same way a high-street store would have to. 

This applies regardless of your order and/or payment status, if payment has been taken and we decide not to honour the order a full refund will be provided.

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